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XLA® Pocketbook

ITIL® 4 – A Pocket Guide

The ITIL Process Manual

IT Service Management Based on ITIL® 2011 Edition

Get Ready for Cloud Computing - 2nd edition

Foundations of ITIL® V3

IT Service Management from Hell based on Not ITIL

Foundations of ITIL® 2011 Edition

ITIL® 2011 Edition - A Pocket Guide

Cloud Computing for Business -The Open Group Guide

Information Security Management with ITIL® V3

ITSM Process Assessment Supporting ITIL (TIPA)

ISO 21500 in Practice - A Management Guide

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