Publications - Books - Jan van Bon

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  1. ITIL® 4 – Pocketguide 2de druk
  2. ITIL® 4 – A Pocket Guide
  3. The ISM method Version 3
    Out of stock
  4. De FSM-methode
  5. De ISM-methode
  6. Foundations van ITIL® V3
  7. Gestión de Servicios TI basado en ITIL® V3 - Guia de Bolsillo
  8. Foundations of ITIL® V3
  9. Metrics for IT Service Management
  10. ITIL® 2011 Editie - Pocketguide
  11. ITIL® 2011 Edition - A Pocket Guide
  12. ISO/CEI 20000 - Introduction
  13. Capacity Management - A Practitioner Guide
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